Neptune Paradise Beach Resort & Spa | Galu ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Diani Beach, Galu, Kenya

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room Balcony Sea View

Max:

2 persons

295 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Balcony

room details

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Deluxe Double Room Sea View

Max:

2 persons

335 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Air conditioning

room details

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Deluxe Double or Twin Room

Max:

2 persons

295 sq. feet

Bed options:

1 King-size bed

Garden view

Shower

Balcony

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Galu1400 ft

Airports

Ukunda (UKA) 5.2 mi

Moi (MBA) 40.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Culinary Experience

I was thrilled with the diverse dining options available at Neptune Paradise. For breakfast, they served fresh juices, an array of baked goods, and a good assortment of fruits and vegetables, alongside classic breakfast items. The lunch and dinner menus were equally impressive, featuring local dishes and a variety of meats and seafood. I particularly enjoyed that the chef personally came out to ensure everything was to our liking. Dining here was truly a highlight of my stay!

Rosie_2024. United Kingdom, 2024-07-12Read full review on

Relaxing Spa Retreat

The spa at Neptune Paradise was an oasis of relaxation. I enjoyed a rejuvenating massage that truly melted away my stress. The staff was professional and attentive, ensuring a comfortable experience throughout. I highly recommend indulging in a spa treatment while staying here to enhance your overall vacation experience.

Matthew2024. Australia, 2024-08-25Read full review on

Comfortable and Cozy Rooms

The rooms at Neptune Paradise were clean, spacious, and comfortable. I appreciated the lovely views and the attention to detail in the room's decor. The amenities such as tea-making facilities and plenty of towels made my stay feel like a home away from home. I couldn't have asked for a better space to unwind after a day of exploring.

IsaacTraveler. Canada, 2024-09-10Read full review on

Great for Families

As a family-friendly resort, Neptune Paradise excelled in providing children's amenities. My kids had a blast with the various activities available, including beach games and poolside fun. There was also a snack bar that served quick bites, which made it easier for us parents to keep them happy throughout the day. It's a wonderful place for families to spend quality time together!

GuyFamilyFun. United States, 2024-10-03Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Private beach
Currency exchange
Barber shop
Smoke detectors
Key access

Sports & Fitness

Wind surfing
Diving
Snorkelling
Canoeing
Tennis court
Billiard tables
Darts
Table tennis
Archery
Aerobics
Fishing

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Snack bar
Bar/ Lounge area
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Beauty treatment
Massage

Room features

Air conditioning
Terrace
Garden furniture
Ironing facilities

Self-catering

Electric kettle

Media

Flat-screen TV

Location

Diani Beach, Galu, Kenya

Map view

Diani Beach, Galu, Kenya

City landmarks

Diani Beach Rd

Colobus Conservation

1.4 mi

Galu Kinondo Beach

3300 ft

Beach

Lantana Galu Beach

2800 ft

Forest

Kaya Kinondo Sacred Forest

2.4 mi

kinondo town center mosjid

1.9 mi

Diani Beach Rd

Kaya Kinondo

2.2 mi

Masjid Kinondo

2.4 mi

Sacred Kaya Mijikenda Forests

2.4 mi

Diani Beach Road

Kinondo Shwari

2.6 mi

Diani Beach Rd

Diving the Crab

2.6 mi

alliance jadini

2.7 mi

Masjid-ul-Fauzi

2.9 mi

Nearby

Beach

Lantana Galu Beach

1500 ft

Restaurants

Bidi Badu Beach Club

3400 ft

Restaurant

Reviews and Ratings

Reviews from guests about their experience.

66%

loved their spa retreat and can’t wait to return.

6.6/10

Nice

Rooms

6.6

Location

8.4

Service

6.2

Dining

6.0

Jayden

United Kingdom, January 2025

9.4/10

I had a truly wonderful experience at Neptune Paradise. The architecture is stunning, and the spacious rooms made my stay very comfortable. The staff was so friendly and helpful, always there to assist with anything I needed. The beach was beautiful with clean waters, making it perfect for families. While I really enjoyed my stay, I noticed a few monkeys around, which could be a bit of a minor annoyance. Still, it's a place I would happily recommend!

Rooms

9.0

The rooms were spacious and well-lit, offering a cozy and comfortable stay. I loved the modern decor and how clean everything felt.

Service

10.0

The service was exceptional, with staff going out of their way to assist with various requests. They always greeted me with a smile and made sure I had a pleasant experience.

Location

10.0

The hotel's location is simply breathtaking, with a beautiful beach right on the property. Everything was well-maintained and there was easy access to various amenities.

Dining

9.0

The dining options were impressive, especially the fresh fruit selection at breakfast. I enjoyed trying different cuisines at the fancy restaurants.

Facilities

9.0

The facilities are top-notch with huge swimming pools perfect for relaxing and avoiding crowds. The entertainment every night was a great addition to the experience.

Rowan

United Kingdom, January 2025

6.8/10

I had a mixed experience at this hotel. The beach was beautiful and the rooms were generally clean and comfortable, but I encountered some issues with service and dining that left me wanting more. While the amenities were decent, the dining options had room for improvement, particularly with food cleanliness. Overall, I'd say there are pros and cons to consider.

Rooms

7.0

The rooms were clean and comfortable, but some had issues with cleanliness, like dirty linen.

Service

5.0

The service was often slow and felt overwhelmed; staff seemed to struggle with providing timely assistance.

Location

9.0

The hotel is situated on a lovely white sand beach, perfect for relaxing.

Dining

6.0

The food variety was good, but I had some concerns regarding cleanliness and freshness, especially with the fruits.

Facilities

7.0

The pool area and beach provided great areas to relax, but the overall maintenance could be better.

Christian

United Kingdom, November 2024

7.4/10

I had an incredible experience at this resort! The beach views were breathtaking, and the staff went above and beyond to make my stay enjoyable. However, I did encounter a few issues with room maintenance and the check-in process was a bit lengthy. Overall, it was a relaxing and fun trip, and definitely great value for the experience offered.

Rooms

6.0

The rooms were spacious, but they felt quite outdated and had some maintenance issues. Each had a nice terrace, providing a comfortable space to relax.

Service

7.0

The staff was really friendly and made efforts to keep us entertained, although there were times when service could have been quicker, especially during dining.

Location

9.0

The location is fantastic, right by the beach with stunning views. The well-maintained beach made it easy to relax and enjoy the scenery.

Dining

7.0

Dining offered a decent variety, and while some dishes were a bit bland, the vegetarian options were surprisingly tasty. The overall quality of food was good.

Facilities

8.0

The facilities were clean, including the pools and spa, but while the spa experience was great, some amenities like the whirlpools were unavailable.

Olivia

United Kingdom, November 2024

5.0/10

My stay at Neptune resort was not what I had hoped for. While the cleanliness of the property was good and the initial welcome was warm, our experience quickly deteriorated due to several significant issues, notably concerning the pool safety and overall service. Unfortunately, there were moments that made this a traumatic experience, especially with the tragic incident involving my niece. The food didn’t live up to expectations either. It's disheartening as this was meant to be a celebratory family wedding trip.

Rooms

5.0

The rooms were fairly average and somewhat disappointing. They were scattered across the resort, which made it feel like we were all separated from each other, rather than staying together.

Service

5.0

The service was concerning, especially during the crisis. Staff seemed overwhelmed and inadequately trained to handle emergency situations. It left us feeling unsupported and neglected during a tough time.

Location

6.0

The resort is located on a beautiful beach, but that doesn’t make up for the safety concerns we experienced. Despite being in a lovely spot, the amenities at the pool were a major downside.

Dining

5.0

Dining was disappointing, with limited options and food quality that didn’t meet my family’s expectations. We were looking for authentic flavors but ended up with bland meals.

Facilities

5.0

The pool area could have been better designed, considering the safety of guests, especially children. We found the amenities lacking in many aspects.

Nathaniel

United Kingdom, November 2024

5.2/10

The hotel offers spacious rooms and a beautiful location, but my experience was overshadowed by the shocking safety issues at the pool. The staff was friendly, but the food left much to be desired. Overall, I can't recommend this place given the serious concerns about guest safety and inadequate services.

Rooms

6.0

The rooms were spacious but rather outdated, in need of some TLC.

Service

5.0

Service was friendly, yet it lacked efficiency and attentiveness, especially regarding food availability.

Location

8.0

The hotel is set in a scenic area, but that doesn't make up for the safety concerns I experienced.

Dining

5.0

The dining options were quite limited and the food quality was not satisfactory during my stay.

Facilities

5.0

The pool facilities were concerning due to the lack of lifeguards and poor signage making it unsafe for guests.

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Neptune Paradise Beach Resort & Spa, Galu

About the Hotel

Choose your room type

Price and Room Availability

Getting around

What our guests says about facilities

General

Sports & Fitness

Guest Parking

Services

Dining

Business

Children

Spa & Leisure

Room features

Self-catering

Media

Location

Reviews and Ratings